1.
|
Q:
|
Will the driver will appear at the appointed time after we book?
|
|
A:
|
Yes, we will, once confirm you’re booking time, we will send driver details via SMS or Whatsapp.
|
|
|
|
2.
|
Q:
|
How many seater of your private car?
|
|
A:
|
We do have various type of the private car, we have 7 seater, 8 seater, and 10 seater of course we need to know number of the people then we will arrange for you.
|
|
|
|
3.
|
Q:
|
How long in advance should I book my private car?
|
|
A:
|
You can book anytime before the pick-up time. We encourage you to booking at least 2 days in advance, thus, we are able to arrange the schedule for you as soon as possible.
|
|
|
|
4.
|
Q:
|
How long in advance that can I revise my travel schedule?
|
|
A:
|
You can change your schedule early 12 hours. But the acceptances of the changes will depend on the day of availability of the drivers.
|
|
|
|
5.
|
Q:
|
When should I receive the driver’s details?
|
|
A:
|
We will send SMS or Whatsapp to you about driver details once we get your confirmation booking in 2 days earlier.
|
|
|
|
6.
|
Q:
|
All your prices per vehicle or per person?
|
|
A:
|
All our private car are per vehicle but not per person.
|
|
|
|
7.
|
Q:
|
All the prices listed for single trip or include return trip?
|
|
A:
|
All the prices listed is for one-way trip only. If you added another place to drop off, that will be consider another trip.
|
|
|
|
8.
|
Q:
|
Are there any hidden or surcharge fees?
|
|
A:
|
All charges are listed at the price table. There are no any extra charge for the trip unless you change your destination point.
|
|
|
|
9.
|
Q:
|
Do you only provide transfers from Singapore to Johor Bahru?
|
|
A:
|
Not only Singapore to Johor Bahru but the entire west Malaysia.
|
|
|
|
10.
|
Q:
|
What types of transport models do you have?
|
|
A:
|
Toyota Innova, Toyota Alphard, Hyundai Starex, different transport model will have different price, kindly refer to our website price list table or contact us for more details.
|
|
|
|
11.
|
Q:
|
How do I pay for my hired private car?
|
|
A:
|
You can pay with Cash in Singapore Dollar. We do accept cash only.
|
|
|
|
12.
|
Q:
|
Do you have any Surcharge if my flight is delayed?
|
|
A:
|
We will depend on the situation, but we prefer you send us your flight ticker number. So that our guys can track your estimate arrival time.
|
|
|
|
13.
|
Q:
|
How can the driver find me on the airport?
|
|
A:
|
Our driver will be waiting at the arrival hall and carrying a board that has your name on it. Also, the driver will have your contact details.
|
|
|
|
14.
|
Q:
|
When crossing the borders in Singapore and Malaysia, should the passenger get off the private car?
|
|
A:
|
No, The passenger only sit in the car during the entire journey.
|
|
|
|
15.
|
Q:
|
How long does it take to travel from Singapore to Johor Bahru?
|
|
A:
|
Approximately 2 hours, it’s depend on the day of the traffic condition.
|